Medical Call Centres

From its London base, Rila offers call centre services to private medical practitioners.  The call centre

• can respond to patient enquiries with detailed information about the services offered by specialists.
• improves the uptake of services and helps to convert patient enquiries into appointments, which can also be booked through the call centre.
• Rila also offers message taking and forwarding services for busy practitioners.  This allows doctors to organise their time without interruptions, but also without missing important messages and patient enquiries.